Refund Policy

At IPTV SERVICE 8K®, we are committed to providing high-quality IPTV services at the most affordable prices. Customer satisfaction is our priority, which is why we offer a simple and transparent 7-Day Money-Back Guarantee.

If our service does not meet your expectations or you experience issues that prevent you from enjoying the service, you may request a full refund within 7 days of your purchase.

The refund process is simple and can be initiated by contacting our support team.

7-Day Money-Back Guarantee

You are eligible for a 100% refund if you request it within 7 days of your purchase date. Once your request is reviewed and approved, the full amount paid will be refunded.

After the 7-Day Guarantee Period

If an issue occurs after the 7-day refund period and our support team is unable to resolve the problem, we will apply a fair usage refund policy.

This means you will only be charged for the period during which you used the service, and the remaining balance will be refunded.

Example:
If you purchase a 12-month subscription for €60 and use the service for 3 months before requesting a refund due to an unresolved issue, you will only be charged for the 3 months used (€29). The remaining €31 will be refunded to you.

Customer Support

We strive to ensure that every customer has a smooth and enjoyable experience. If you encounter any issues, our support team is ready to assist you with:

• IPTV setup and installation

• Technical troubleshooting

• Account and subscription management

Please feel free to contact us at any time. Our goal is to resolve any problems quickly so you can continue enjoying our service.